Customer service phone numbers can vary based on your specific plan and location, but the following are general customer service lines for some of the most popular health insurance carriers offered by Covered California as of my last update in September 2021. These numbers are typically available Monday through Friday during business hours, but hours can vary.

1. Kaiser Permanente

  • Member Services: 1-800-464-4000
  • TTY: 711
  • These phone lines are usually open 24 hours a day, seven days a week.

2. Anthem Blue Cross of California

  • Customer Service: 1-800-333-0912
  • TTY: 711

3. Blue Shield of California

  • Customer Service: 1-800-541-6652
  • TTY: 711

4. Health Net

  • Customer Service: 1-800-675-6110
  • TTY: 711

5. Molina Healthcare

  • Member Services: 1-888-562-5442
  • TTY: 711

6. L.A. Care Health Plan

  • Member Services: 1-888-839-9909
  • TTY: 711

7. Valley Health Plan

  • Customer Service: 1-888-421-8444 (toll free)
  • TTY: 1-800-735-2929

8. Sharp Health Plan

  • Customer Care: 1-800-359-2002
  • TTY: 711

9. Western Health Advantage

  • Member Services: 1-888-563-2250
  • TTY: 1-888-877-5378

Remember to verify the phone

For more precise or specialized support—like pharmacy assistance, behavioral health, or technical support—most carriers offer additional dedicated phone lines. Check each carrier’s website for the most current and specific contact information.

Remember to have your member ID and other relevant information handy when you call to streamline the process. If you have a hearing or speech impairment, the TTY (TeleType) numbers listed are designed for text communication over the phone.

Keep in mind, it’s always essential to verify phone numbers from an official source before making any calls. The numbers listed above may have changed or may not apply to your specific situation. If you need additional support or have general questions about your coverage, consider reaching out to Covered California’s Service Center at 1-855-937-4373.

For Website Contact Information:

1. Kaiser Permanente

2. Anthem Blue Cross of California

3. Blue Shield of California

4. Health Net

5. Molina Healthcare

6. L.A. Care Health Plan

7. Valley Health Plan

8. Sharp Health Plan

9. Western Health Advantage

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